Delivery & Return

return & exchange policy

Item must be returned with tags still attached. We're unable to accept returns for any underwear or swimwear where the hygiene seal has been removed. We are unable to accept returns with stains or bad odors. For example, makeup, tanning lotion, etc. Returning the items to us is at the customer's expense and we can not refund the shipping costs. Please note, we must receive the return within 14 days of when delivery was first attempted/ delivered to you. If the 14 days has expired we have the right to reject your return. If items arrive damaged the customer is still responsible for returning the items for a refund.

Return Address;

LuxToSuit

45 Grange Road, Gravesend, DA110ET

United Kingdom

Sale items;

Sale items can't be exchanged.

refund

All returns will be dealt with within a 4 day period, please allow a further 10 working days for refunds to appear back into your account. Please make sure you retain your proof of return.Bank refunds my take up to 10 business days so please speak to your bank for anymore information regarding processing time as we are unable to amend this.

shipping policy

UK Standard Delivery Deliveries take 2 to 3 working days and are delivered between 8am - 9pm (excludes Weekends & Bank Holidays).

FREE

UK Next Day Delivery Order before 11pm to receive your order next day. Orders made after 11pm will be delivered the day after (excludes Sundays & Bank Holidays). Deliveries are made anytime between 8am - 9pm.

£3.99

UK Evening Next Day Order before midnight to receive your order the following evening (excludes Sundays & Bank Holidays). Deliveries are made anytime between 6pm - 10pm.

£6.99

UK Sunday Delivery Order before 10pm Saturday to receive your items on Sunday. Orders made after 10pm Saturday will be delivered the following Sunday. Postcode restrictions

£5.99